apps, Book Promotion, Marketing

Snapchat For Authors

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Just say the word Snapchat to an author and you’ll probably get a confused look or a flat-out eye roll.  For those of you who aren’t 13 years old, Snapchat is a mobile social media app, and it’s not quite like any other.  Snapchat has its roots as a popular sexting app for college kids because the content disappears after 24 hours.  And with the proliferation of social media use, many teens were finding their posts and embarrassing photos being used against them when applying for jobs or colleges.  This need for privacy and control over personal content triggered what social media marketers have now called: the mass exodus from Facebook, where millions of young people either abandoned or deleted their Facebook accounts.

If you are an author marketing to teens and young adults, then Snapchat is definitely the place to check out.  As of 2018, the site boasts of over 187 million daily users reaching 40% of people between the ages of 18-24.  It’s gotten so popular that even the White House joined in 2016.  Millennials and Gen Z are a demographic that’s hard to reach, and nobody knows this fact better than Mark Zuckerberg, the founder of Facebook, who tried to buy the app in 2013.

Why Snapchat Confuses Older People

Snapchat isn’t like the other social media sites by design, because all posts (snaps) are not permanent. Snaps are deleted after 24 hrs of being viewed (unless you take a screen pic) and those snaps that remain unopened are deleted after 30 days.  Snaperchatters are rewarded with points and trophies for account activity, which can be too video gamish for most adults.  Another deal breaker seems to be the pointless small talk, as well as Snapchat’s silly photo filters.

Snapchat pic for Writing By The Seat of My Pants
Really not feeling this.

As you can see, Snapchat isn’t a place to be serious, so you can’t treat it like Twitter or LinkedIn.  That fact alone, disqualifies authors who schedule content and blast it out to all their social media accounts.  Those techniques just won’t work on Snapchat, I’ll explain later, but for now, let’s see where authors are tripping up.

Where Everyone Goes Wrong

As I said previously, Snapchat is a spur of the moment type of site.  Most young people send private messages and respond to snaps with more snaps of their own.  You are often rewarded for keeping threads going for extended periods of time with points which can can earn users the right to access trophies for completing certain tasks or reaching milestones.  This is a psychological trick the site uses to keep people on Snapchat for longer periods of time and it works well.

Also, like other social media sites, video is a popular feature however, unlike all the other sites videos on Snapchat are only 10 – 60 seconds long.  That means traditional marketing won’t fly here.  So not only do you have to be brief, but you need to be interesting in a visual format. This can be a challenge to authors who are used to expressing themselves through the written word. That doesn’t mean it’s impossible, there are authors and book reviewers doing well on Snapchat.  But before I tell you who, let’s get the basics down, below, I’ve listed five important steps to getting started on Snapchat.

Step #1: Watch A Few Snapchat Tutorials

For those of you willing to take the plunge into the Snapchat universe, there are several tutorials that you should check out before signing up:

Step #2: Get Followers

Okay, so you have a basic understanding of Snapchat, now it’s on to the next step and that is getting your first followers.  The common advice for building a following is to leverage the ones on your other social media accounts or from your email newsletters.  However, if you don’t have either one, you can find Snapchat groups where you can promote your account.  Just be sure to mention you’re an author and are looking for people who are into books and be sure to share your snapcode.  If you don’t know what that is please, return to step one!

Below are a few Snapchat groups you can check out:

Another way to find Snapchat followers is to go to the search engine of your chosen social media site and enter the words “snapchat” and look for promotional groups.  I’ve found Facebook and Google+ to be excellent sources to find Snapchat communities.

Step #3: Stay Away From Third Party Apps

I know a lot of authors want to manage their time wisely on social media and the best way to do that effectively is through scheduling posts.  Sadly, Snapchat still wants people to post content directly through their app. This policy will most likely change in the future, as it did for Pinterest and Instagram but for now, users are stuck in a scheduling purgatory.  There are scheduling apps that do exist but all of them violate Snapchat’s terms of service. That means your account could be suspended or shut down if you’re discovered using one, which is why I’m not mentioning any of their names here.

Step #4: Find A Few Influencers

Now that you have a few followers, it’s time to start networking with influencers. Since Snapchat doesn’t have a normal directory, people generally go to an app called Ghostcodes.  Ghostcodes, is a database of Snapchat users who are looking for followers. They sort out accounts under the categories of; storytellers, entertainment, business and even viral stars.  Now, I know what you’re thinking Rachel, didn’t you just say that Snapchat forbids third party apps?  The answer is yes, I did, but Ghostcodes isn’t a third party app, which means it’s not an app that links to your account, so you’re free and clear.

For those not interested in being a follower, you can always ask to be featured on the app, but you’ll need to fill out this form.

Other directory apps that are similar to Ghostcodes include:

Step #5: Figure Out What To Post

Since your content disappears after 24 hours, and videos are only 10 seconds, time is of the essence on Snapchat.  I know that sounds like a bad thing but Snapchat can be ideal for things like a flash sale or even a cover reveal.  The types of content that do best are snaps that are humorous, unique, and relevant.  Here are more ideas on the type of things you can create on Snapchat:

  • A quick author reading
  • Hold Q&A’s
  • Share advice or tips
  • Announce a sale, giveaway, or offer a coupon
  • Share a short quote, or joke
  • Snap a live event
  • Upload a book trailer
  • Create a story based on older snaps or photos from your camera roll. You can introduce yourself, or put together a little slide show explaining your work.

Book People On Snapchat

Despite what you may believe there are YA authors, as well as book reviewers on Snapchat, so it would be wise to watch and observe how they use the site if you’re struggling with ideas.  Here is a small list of just some of them, you’ll have to search for them in Snapchat’s search engine:

  • BookFerretSnaps (Reviewer)
  • Zoe Sugg (Author)
  • RomanceBeckons (Reviewer)
  • OneIllLouise (Author)
  • JohnGreen (Author)
  • BookRiot (Reviewers)

In Closing: A Discussion On Bad Marketing & Respect

Teens initially left traditional social media like Facebook, due to lack of privacy and respect.  It doesn’t matter that Facebook is the biggest social media site in the world, teens saw that it wasn’t serving their needs so they took off.  In fact, social media guru Gary Vaynerchuk, made this comment about Snapchat: “There are two things that are very true when it comes to teens. One, it’s not cool to hang out at the same club as your mom (Facebook). And two, you want to lock your room.”  So far, Snapchat covers all these bases.

And while we’re at it, I have to mention a huge mistake I see adults committing on social media and that’s trolling (rudeness and disrespect).  You might be shocked to see how many authors love to discuss how dumb and weak Millennials and teens are.  Now here’s my question, how can an author despise the very people they’re trying to sell to?  YA authors in particular, need to be careful and use tact when addressing tragedies or when giving unsolicited advice.  If it’s not from the heart and from a place of understanding, then it’s best to keep it to yourself otherwise, you may come off as a know-it-all or worse yet, a shill.  Remember, good marketing requires that you care, and if you can’t do that, then do everybody a favor and just stay on Facebook.

Rachel Ruebens Snapchat Pic

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apps, Book Promotion, Marketing, writing

Chatbots: How Authors Are Using Them For Marketing And More!

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In the past three years, a new type of book marketing has emerged using internet bots which has indie authors buzzing.  Now bots have been around for years, but they were only available to those who understood coding or had deep pockets to hire someone else who did.   Today,  I want to explain the possibilities as well as the pitfalls of this new marketing tool.  But before we move on, let me explain what a bot is…

According to Techopedia, an internet bot is piece of software that is programmed to do automated tasks on the internet. This can include things like; answering questions, collecting data, selling products, and pretty much anything else you can imagine.  In an article from the Atlantic, it was estimated that more than half of all internet traffic now consists of bots.  So you’ve most likely encounter one either on social media or at a major retailer’s site.  Internet bots can be a life saver for small businesses, because they save both time and money.  Imagine having a bot greet a person who just signed up for your email list right on your website, or who answers questions on social media.  Now let’s take it a step further, image a bot conducting a giveaway or doing deep research on your behalf.  Neat, huh?  Well that’s just the tip of the iceberg when it comes to this type of technology.

The Publishing Industry Is Already Onboard

Last year, Harper Collins launched its own Epicreads chatbot for teens on  Facebook Messenger, they also have another bot called, Book Genie both bots offer book suggestions to readers.

 

Epic Reads Bot
Epic Reads Chatbot

 

The traditional publishers aren’t the only ones getting onboard with social media bots, indie author Nick Stephenson, has a bot of his own on Messenger as well.  His bot alerts you to new articles and free video training.

On the Self-Publishing Formula podcast, host James Blatch spoke with indie author Kerry Gardiner, who gave examples of how authors are using bots in order to;

  • Build up their email lists
  • Increase their social media following
  • Ask for reviews
  • Create choose your adventures for readers

She has a bot of her own which she created for her website called, BookBotBob.  On the site readers choose whether they want a free or discounted book.  Once the choice is made, the bot eventually moves the conversation over to Facebook Messenger.

Kerrys Book Bot
BookBotBob Chatbot

Kerry also has a course in which she teaches indie authors the in’s and out’s of creating a bot for Messenger.  (Not affiliated.)

The Pitfalls of Automating Your Marketing: A Warning

There are numerous stories of people who have used bots to automate their marketing and failed miserably.  The results include situations where bots spouted inappropriate gibberish at random people, to bots that got social media accounts deactivated for violating terms of service.  Remember, before creating your bot for a social media site learn about the rules because bots need to be approved before they can deployed on any site.  For example, did you know that on Facebook Messenger, promotional content is allowed for standard messaging but not allowed for subscription messaging?  Strange, huh?  To learn more, check out more about Facebook’s rules and regulations for developers here.

How To Create Your Own DIY Bot

Believe it or not, it’s not that hard to learn how to create a bot, because these days you don’t even have to know how to code to do it.  There are several services also that will allow you to create a basic bot for free (restrictions apply).  The service that lots indie authors are going gaga over is ManyChat because it’s a free site and easy to use.

Here are just a small list of resources which can help you to design your own bot:

If You’re Not Technically Inclined

If you aren’t technically gifted, you can always find someone to do the job for you.  Below, I’ve list several websites where you can find a freelance chatbot developer.

Final Thoughts

Marketing experts believe that bots are here to stay but there are others who believe that AI devices like voice assistants are the future, and will make bots obsolete very soon.  Personally, I can’t say what the future holds but if bots can help make our lives easier now then why not use them?  They are much cheaper than hiring an assistant and they don’t need rest nor do they give you (the boss), attitude.  If you’re an overwhelmed author who can’t find the time for things like social media or email marketing then bots may be the answer for you.

 

 

Book Promotion, Marketing, Publishing, Social Media, Writing Business

Why Authors Need To Learn Social Media: The New Reality

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Lately it is becoming more and more common place for agents and publishers to assess an author’s platform before signing them.  That means they are looking for authors who can reach the readers they are targeting.  In fact at the Digital Book World Conference & Expo in 2017, representatives from Hachette and Perseus admitted they are checking out author platforms and social media engagement then reporting those findings at their acquisitions meetings.  Like it or not, publishers are using social media as a measuring stick so wouldn’t be nice if we could impress or at least pass the inspection?

While doing research for my upcoming book Social Media Hacks for Authors, I came across several resources, in the form of courses and tutorials that can help authors who struggle with social media.  And here’s the plus, many of these resources are available for free directly from the social media sites themselves!  I understand that many authors can’t afford the more expensive social media courses so I went on a mission to find the help we all need for free or at the very least, real cheap.

Below I list several resources and no, I’m not affiliated with any of the services or products mentioned.

Direct From The Horse’s Mouth

Did you know that Facebook has its own set of video tutorials that cover everything from advertising to analytics?  Twitter, also has a Skillshare video featuring their marketing manager Sandra Vega and you can view it for free.  Below I list the top 7 social media sites in the English speaking world.

General Social Media Courses

If you want to go further in your education there are several websites that will help you with your social media marketing.  The course topics range anywhere from content creation to targeted marketing.  Some of these are free while others have both free and paid options.

Tip:  Take advantage of the free material and later, if you feel like taking a more targeted course like Mark Dawson’s Advertising for Authors then go for it.

In Closing

Don’t be discouraged if you’re not an overnight sensation because building a following takes time nonetheless, you do have to start.  Gone are the days where social media was optional, today’s authors are expected to have an online presence no matter if they choose to go the traditional route or not.  Yes, this is more work but it is also a good thing because whether we choose to go traditional or not, our audience will follow us, not our publisher.  It’s this connection to your audience that is the key to a long-term career and isn’t that what we all want?

Advertising, Book Promotion, Indie Publishing, Marketing, Networking, Publishing, Social Media, writing

How To Market Your YA Book Part 2

Book Marketing
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A few years ago, I wrote about marketing a YA novel and since then lots of things have changed for one, there are more marketing avenues as well as many more pitfalls.  When I wrote that post in 2013, mobile phone usage was on the rise worldwide and tablets were new.  Fast forward 4 years and mobile phones are a necessity, while tablets are now being used by cats and infants.  I kid you not.

In this post I answer the questions, where are the young people and what do they want?  Also, I address some important trends that are revolutionizing the publishing industry.  So let’s get started…

More Media, More Problems

In the past few years, Facebook, has reigned as the undisputed king of social media with over two billion monthly users but it does have competition particularly, when it comes to reaching young people.  However Facebook tried to resolve that issue by purchasing two popular apps Instagram and What’s App.  Despite that, it’s still hard to find teens on Facebook itself, preferring; Instagram, Snapchat, Kik or Periscope, to the overpopulated, Facebook.  These newer platforms have a growing and active user base of 13-34 year olds, which has the attention of online marketers looking to reach Gen Y and Z.

Why do young people favor these sites you ask?  Because most of them have richer forms of content like video and gifs which are ideal for quick scrolling.  You know they say, a picture is worth a thousand words and this is especially true for short videos which dominate the feeds of most teens.  That means if you want to reach this demographic, you’ll have to use visuals like video and eye-catching images.

Short Is The New Long

The trends in publishing on both the adult and teen market is shorter, serialized books.   In fact, many online retailers have launched programs like; Kindle Singles, Kobo Exclusive Shorts and Nook Snaps which all feature short books.  Even bestselling author James Patterson, has begun focusing on shorter and cheaper works.  It seems those within the publishing industry have been watching indie authors closely.

Your Advertising Has To Be Different

Indie authors have been told to build a strong brand which is good advice but most teens say they don’t feel connected to any particular brand.  In fact, they say most brands don’t understand them at all and sadly, they’re right.  Gone are the days where you could just yell BOGO (Buy One Get One) and get someone’s attention.  Today, the question is can you contribute to the conversation teens are having or are you just trying to take it over?  The advice that most marketers give today is to make your ads look like native content which basically means that your ads shouldn’t look like ads at all.  Your advertising has to add to the conversation —their conversation.  So if your book can’t mesh with what teens are talking about, then it may not be as marketable as you think.

Young People Don’t Wish For Diversity, They Demand It

We live in a global society and this generation of children has grown accustomed to being exposed to different cultures and customs.  Gone are the days of living in a homogenized bubble, young people want to explore and learn, if you can provide these things, you stand to make a splash.  In 2014, the hashtag: #WeNeedMoreDiverseBooks became a movement when a Twitter discussion about the lack of diversity in the children’s genre went viral.  Several major publishers finally heard the cry and began publishing books with diverse worlds and characters.  Since then books like Listen, Slowly, by Thanhha Lai, and The Jumbies, by Tracey Baptiste, have rose to the top of the bestsellers list.

Social Media Influencers Are The New Celebs

Gone are the days where the radio or television executives chose the next big star today, algorithms and SEO determine who gets an audience and who won’t.  The party is online for teens and young adults, because the internet offers them a plethora of choices that traditional media just cannot.  Many of these choices are DIY Youtube channels and Snaps where regular people entertain, post tutorials and review products.  I talked about this in a previous article called: Booktube for Indie Authors which opened the eyes of a lot of authors who knew nothing about this subculture of book reviewers.  To the shock of many marketers, teens consider Youtubers legitimate celebrities right along the lines of Taylor Swift and Kylie Jenner.  This means that to teens, Booktubers are seen in the same league as the New York Times reviewers.

Young People Aren’t Difficult, They’re Different!

This paragraph may anger a few people but I have to tell it like it is.  Many older people fall into the same trap of previous generations who criticized or dismissed their youth and did so at their own peril.  When the World War II Generation ignored the Baby Boomers (think Vietnam), they in turn were ignored and marginalized later on in politics, and pop culture.  If you don’t try to understand this generation then everything they say and do will be foreign or scary.  You will miss out on modern culture and even risk losing an opportunity to make relationships which is the backbone of any marketing strategy.  So don’t run from them, do your best to understand them, who knows maybe they will take the time to listen to you as well?

Beta Readers, Book Promotion, Marketing, Networking, Social Media

How To Communicate With Readers

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Most indie authors are interested in finding out, how to get readers.  In fact, there are webinars, books and businesses that are devoted to that very subject.  However, not many of us ask the more important question like: What do we do with them once we got them?  We’re so focused on bumping up our email subscribers or social media numbers that we forgot about the human aspect of our job.

As I did the research for my latest social media book, I noticed authors asking over and over again, what do I say?  Honestly, there is no rule for that because it all really depends on your book and your message.  Do your books have a theme or moral?  If so, then your content should revolve around that.

I’ve been studying some of the indie elite, looking at their social media pages and even their newsletters and came up with a few tips that will work for those authors who want to not only get fans but keep them long term.

Idea #1: Plan Ahead

Many social media influencers and newsletter writers often plan months in advance what they’ll post.   One Instagrammer /model confessed to using a mood board  to integrate certain colors into her feed to create the perfect aesthetic effect.  I don’t recommend that unless color or fashion is at the top of your agenda but thinking about what you’ll say and sharing things on that topic keeps your message consistent.  For example, if you’re writing about 1940’s gangsters, then your social media posts should consist of posts about 1970’s fashion.  Your readers didn’t sign up for that.

Idea #2: Express Gratitude

When readers sign up for bestselling author, Bella Andres’ newsletter in the first auto responder, she thanks readers for their support saying, “Hello! First and foremost, I want to thank you for reading my books! I’m beyond grateful that I get to dream up and write romantic stories every day—and it’s all because of you.”  If I were one of her readers, I would’ve converted to fan status after that interaction.  I mean who doesn’t like heartfelt appreciation?

Idea #3: Be Sincere

In the summer of 2016, a social media influencer publicly quit Instagram because of what she called, “contrived perfection made to get attention.”  She publicly confessed to having photo shoots for her social media account just to make herself look perfect in all her posts.  She even discussed fake relationships on Instagram.  In essence she confessed to being a fraud.  Don’t fall into that trap, it’s one thing to edit wrinkles from a selfie and another to have a completely fake life.  Remember: You don’t have to create a persona or a character of yourself.  The top celebrities on social media hire professional photographers all the time but authors don’t need to because we have an actual story to tell.  They on the other hand, can only appear interesting.

Idea #4: Hold Real Discussions

I’ve seen so many authors fail at this and it’s because we haven’t really learned the art of conversation.  You know the saying, “People only listen with the intent to respond, not to understand?”  That’s exactly what I see authors doing, they’ll ask a question and answer it or they’ll try to tell their followers what to think.  That is not a discussion, it’s just them standing on their soapbox.  If you want examples of good reader-author conversations head on over to Indie Author & Book Blogs’ Facebook page.

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Here are a few tips about how to get a conversation started:

  • Give facts about a subject you know a lot about.
  • Hold open confessions.
  • Ask an open-ended questions like; Who are the most talented writers of our century?, How do you see (insert character’s name) life unfolding?, What should be addressed in the next book?
  • Hold a Q&A
  • Share a quote from your book on an eye-catching pic.
  • Record a video
  • Have contests
  • Do cover reveals
  • Hold giveaways

Idea #5: Reward Your Subscribers

Many marketers say that the fewer questions you ask, the higher your conversion rates (for your newsletter) will be.  However when I signed up for Stephen King’s newsletter in 2008, I was surprised to receive a birthday greeting on my actual birthday.  Back then when you signed up, you were asked for your name as well as your birthday.  Needless to say, I thought a birthday greeting was super cool but personally,  I would’ve taken it a step further and offered a coupon code or a free gift to my readers.  Why not one-up the man?  😛  Just explain why you’re asking and allow readers the option of skipping the question.

Idea #6: Cross Promote

Long ago, I was listening to a podcast (the name of it escapes me) and an author was asked if she was afraid of the competitiveness of the market.  Her answer was simple, “I don’t see other authors as competition but as colleagues.”  That was the most brilliant way to answer the question and since we indie authors are on our own, we need to support each other when we can.  Interview other authors in your genre and start the good Karma train rolling.  Who knows maybe one day they’ll interview or promote you.

This could be a lot of fun for readers who will be introduced to a new author, and it gives you content to use for social media, newsletters, and blogs.

Miscommunication

I wouldn’t be doing my job if I didn’t flip the script and talk about what happens when readers reach out to authors only to get repulsed by the response.  Case in point, just a few months ago, S.E. Hinton, author of the Outsiders, got into a Twitter scuffle with a teenager when asked about the sexuality of one of her characters.  Anyway, Hinton came off looking a bit homophobic and I’m sure she’s not, but the question could have been handled a lot better.  Note to authors:  If someone asks if one of your characters is gay or transgender, a simple yes or no will suffice.

In Closing

Socializing isn’t necessarily complicated if you plan ahead.  When interacting with readers make sure you’re open to hearing them.  You don’t have to understand exactly where they’re coming from but it would be nice if you simply acknowledged their responses.  Your readers will thank you later and who knows they may even start conversations with you.

Blogging, Book Promotion, Marketing, Networking, Publishing, Social Media

Why Bother With A Platform? Hint: It’s Not About You!

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When I first started out in 2007, many of the marketing gurus told writers that a website was optional.  Some of them were telling writers that Facebook or LinkedIn were more than enough for a web presence.  But a lot has happened since then and with social media sites charging for visibility, it’s nearly impossible to reach an audience organically.  Also, there’s the control issue, does a business owner (you) really want a middleman controlling when and if you have access to your readers?  So today the advice is to get people FROM social media on to your newsletter or website.

This doesn’t mean abandon social media completely, what they mean is have other avenues that you can rely on to get your message out there like podcasts, blogs and of course newsletters.  If you can only reach your readers via Facebook then you might want to take things to the next level and start branching out.

I can already hear you all asking: why are we doing all this work?  It’s hard and at times tedious, well I’m glad you asked…

Reason 1:  Information Gathering

I know many authors are blogging and on social media believing they’re there to build a massive platform (whatever that means to them) but that’s not exactly why.  The truth is you’re reaching out to readers because you need to learn from them.  And by the way, social media is a great place to mine data from customers (readers).  As you put your life and thoughts on display, you should be exchanging information with your readers, so try asking them questions (open ended ones) such as:

  1. What authors are you reading?
  2. Name one personal pet peeve you have about modern books?
  3. Who are the most influential authors today?
  4. What kind of stories do we need to see more of?
  5. Which book character deserves closure and why?

Author H.M. Ward once discussed meeting with a New York publisher and when she began talking about her demographic, she was astonished when one of the executives asked her, “How do you know this?”  Well duh, she monitors her social media and newsletter analytics.  By the way, she has over 50,000 subscribers on her email list and over 59,000 Facebook fans.

If you feel like you don’t know what to say, study the indie authors who are good at connecting with their readers people like; Mark Dawson, Bella Andre, Adam Croft and Marie Force.   Look at their social media accounts and subscribe to their newsletters and see what they’re doing right.

Reason 2:  Showing Your Expertise

This is particularly for nonfiction authors who need to show their knowledge of a given subject.  A platform gives you a non-censored channel that you can use to educate or inspire.  It also gives you an opportunity to connect with other thought leaders in your field.

Reason 3:  Promotion… Of Others

It goes without saying that promotion is one of the main reasons authors build a platform.  However your books aren’t the only thing you can promote, you can promote other authors, there are tons of them out there who have little to no support, and a shout-out or friendly word never hurt anyone.  Another good idea is to promote your readers, these are the people who should get regular shout-outs.  Thank them for their positive reviews and support.

Reason 4:  All The Cool Publishers Are Doing It!

Over the past few years, several major publishers like Penguin Random, Guardian Books and even Harlequin have started their own podcasts.  Those same companies also have newsletters and social media sites even though they’re already household names.  Despite what a lot of authors think, they’ve been watching indie authors closely and have been taking notes. This means we indies need to step up our game, and that requires us to learn from each other.

In closing, if you learned anything I hope it was that you can’t depend on anyone to reach and build your audience.  This is your job no matter if you’re a traditionally published author or an indie.  It’s your job to know who your readers are and what they want.  This is what a platform is really about, it’s not about stats or image, it’s about connecting and building relationships, real ones that will endure your entire career.

Book Promotion, Book Reviews, Business, Marketing, Networking, Publishing, writing

How To Find Who & What You’re Looking For

 

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Several years ago I wrote an article called, “How to Get Featured or Reviewed on Amazon” and it became very popular.  Recently, it was pointed out that I left out an important fact like names of various departments.  That was my mistake but later on, I encountered another author who was having trouble finding email addresses at a popular P.O.D. company.  It was then I realized there was a much deeper problem and that is, many indie authors can’t do deep research.  Now I come from a freelancing background where finding people who don’t want to be found is just part of the job.  However, we all come from different backgrounds and this kind of stuff isn’t taught in school, even though it really should.  Today, I’m going to help you find people who are hard to track online also, I’m going to go over the fundamentals of sending out an ARC or pitch. So buckle up, because we’re going sleuthing.

Tip #1: Before You Start You Need To Look The Part

When approaching a person like a book reviewer or editor, you must present yourself like a professional.  That means using a professional email address with your domain’s .com such as: JoeShmoe@YourPublishingCompanyName.com.  Most authors have a domain for their pen names but not many have one for their publishing company.  I bring this up because there are still book reviewers and editors who exclusively review trad pub books.  That means no indies allowed.  So like it or not, we need to create a company for our publishing business and that entails building a website and having a professional email address if we want to bypass the snobbery.

Here are the most popular sites for buying a domain and setting up a professional email address for your business:

Tip #2: Don’t Forget To Include A Kit With Your ARCs

Once you’ve gotten passed the gates, you need to bring the goods.  I was amazed at how little authors knew about sending out their work, none of the ones I spoke to ever included a book/press kit or formal letter with their books or ARCs.  How is someone supposed to know who you are let alone where to find you?  Authors can’t assume that a busy professional is going to bother Googling them, many of them just don’t have the time.  You need to introduce yourself and your company then give them what they need whether it be an ARC or a book.  Here’s an article you should read on the topic by Savvy Writers & E-Books Online.

Tip #3:  How to Find Names

Most companies have a corporate website or blog and there, they have listed the names of employees and the departments in which they work.  Also, most magazines and publishers have a page where they list their masthead which is really convenient but not every place is this transparent.

If you can’t find a masthead or corporate website, then you can always check out LinkedIn, there they have a search engine which can help you find your target.  Just enter the name of the company and start filtering the results to reflect certain terms like department and job position.

If that doesn’t work then you can always pick up a phone and call customer service or the information desk and ask them for the info you lack.  But if you’re feeling really bold, you can ask to be connected to the correct department and speak directly to your target.

Tip #4:  How to Find Email Addresses

Before we go any further let’s get one thing clear: You are never to email someone’s personal address.  It makes you look unprofessional not to mention desperate plus, they may report you.  The resources listed here are simply for trying to figure out work email addresses at a large corporation.  Most journalists and freelancers use the following services:

Tip #5:  Always Remember You Are Not Bothering Anyone!

People who work at a company get paid to do certain tasks and unless you’re preventing them from doing that job, you’re probably not annoying them.  If you are professional and courteous to them, then you’ve done your part.  And as an indie author it is your job to promote your books so it makes sense to leave no stone unturned.

Tip #6:  A Warm Introduction Trumps A Cold Pitch Any Day

Despite what many people think, it takes a lot of courage to become an indie author, because we constantly have to put ourselves out there.  Without a middleman, it’s up to us to reach out to the influencers in our industry.  If there is a book blogger or editor at a magazine you want to contact, do it, just be smart about it.  If they have an online community join it, if they have a social media presence, follow them.  Remember a warm email or pitch is always better than a cold one.  I talked about this in a previous article “How to Approach & Pitch Social Media Influencers” and it’s worth giving a read.  Another helpful article is “Before You Pitch a Book Reviewer: 6 Tips Most Authors Ignore” it’s filled with tips that writing professionals need to know.

I hope this helps, and if you have any questions please ask in the comments section.